What needs to be done when submitting an insurance claim. In the event of a disaster, report the event to the insurance company as soon as possible. Therefore, reports of accidents should be conveyed by the insured at the insurance company as soon as possible or maximum 3 × 24 hours after the accident took place. If the accident takes place outside the city, the insured can report to the representative office or branch office of the insurance company closest. To file an out-of-town claim, first document the primary telephone number, the representative office and the relation workshop list.
Prepare the short and bright attachment to the sequence of events encountered. Make a loss report at the police station closest when your car is gone. Complete supporting documents such as policy data, vehicle registration, identities of other drivers who participated in the accident, and other times submit a claim. Survey claims can be done by showing the state of the car in the branch office, workshop relations, or vice versa surveyors can approach your residence or office.
Make sure the insurer removes the SPK (Work Order) to make repairs at the workshop. It is advisable to make improvements in the workshop. Due to the exception of the working relationship with the administration with the insurance company is connected well, the quality standards of work, when the implementation and the amount of repair cost has also been standard. Subsequently send your vehicle to one of the insurance company's workshops to make quick fixes.If in the city there is no relationship shop, so the insured can enter into the workshop taken by the insurance company. Do not enter the vehicle to the garage without an insurance company agreement, because the insurance party may not want to pay. Insurance companies should be given the opportunity to survey or check the side of the damaged or lost vehicles, previously done repair. Do not hesitate to always monitor and ask changes to the vehicle repair system to the insurance and workshop. The use of vehicle insurance also avoids us from spending unexpected money due to risks that take place not just on our vehicles, but also the vehicles that you hit, if the crash is going on. Or the opposite, you are hit by another vehicle. The first thing is to contact by phone leasing. I call the leasing company based in Bogor, explaining that the car on the dependent insurance related party is gone. The insurer explains the problem of the step of making claims. Then begged me to report the incident to the police immediately. Police files are required to meet the criteria for claiming.